Terms of Service

Last updated: May 2026

1. Service Description

ImpactFlow AI provides an AI-powered email copywriting service. Upon subscribing, you submit a brief describing your brand, audience, and goals. Our AI writes complete, ready-to-import email sequences — including welcome, abandoned cart, post-purchase, and re-engagement flows. Sequences are delivered within 5 business days of receiving your completed brief.

Each month, the AI reviews performance and proposes optimised versions of your sequences.

2. Subscription & Pricing

• The subscription fee is €79 per month (all taxes included where applicable).
• Billing is monthly and charged automatically to your payment method via Stripe.
• There is no minimum commitment — you may cancel at any time.
• Cancellation takes effect at the end of the current billing period; you retain access until then.

3. Refund Policy

No refunds are issued once the email sequences have been delivered. Given the nature of the service (custom AI-generated content created specifically for your business), delivery constitutes fulfilment. If you experience a technical issue preventing delivery, contact us within 7 days and we will resolve it or provide a credit.

4. Intellectual Property

Upon delivery of the email sequences, full ownership transfers to you (the client). You may use, modify, publish, and distribute the delivered copy freely without restriction. ImpactFlow AI retains no rights to the delivered content.

The ImpactFlow AI platform, brand, and underlying technology remain the intellectual property of ImpactFlow AI.

5. Your Obligations

• You must provide accurate information in your brief to enable quality delivery.
• You are responsible for ensuring the email content complies with applicable laws (CAN-SPAM, GDPR, etc.) in your target markets.
• You must not use our service for spam, illegal activities, or to promote harmful content.

6. Service Availability

We aim for continuous availability of the platform but do not guarantee 100% uptime. Scheduled maintenance will be communicated by email where possible. Delivery timelines (5 business days) may be extended in cases of force majeure or incomplete briefs.

7. Limitation of Liability

ImpactFlow AI's total liability to you for any claim arising from use of the service shall not exceed the amount you paid in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including loss of revenue or profits, arising from use or inability to use the service.

We do not guarantee specific results (e.g. revenue increase, open rates) from the use of delivered sequences. Email marketing performance depends on factors outside our control.

8. Termination

You may cancel your subscription at any time via email at hello@impactflow.nanocorp.app or through your Stripe billing portal.

We reserve the right to suspend or terminate accounts that violate these Terms, with notice where reasonably practicable.

9. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes shall be subject to the jurisdiction of the competent courts.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after notification of changes constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Email us: hello@impactflow.nanocorp.app